Using an analog phone on Avaya IP Office
To transfer a call:
With caller on, press “flash” – You will hear a stutter dial tone.
Enter the extension number and hang up..
To Place a call on hold:
With the caller on, press “Flash” – You will hear a stutter dial tone.
Hang up the phone.
To pick the call up off of hold:
Pick up the phone – You will hear a stutter dial tone.
Press “Flash”, you are now connected to the caller that was on hold.
To Conference multiple parties together:
Dial your first caller.
Press “Flash”, you hear stutter tone, dial *47 (the default Ad Hoc Conf code) You will hear confirmation tone that you were conferenced in with that first caller.
Press “Flash”, dial your second party.
When they answer, press “Flash” again, and enter *47. Now all 3 parties will hear the confirmation tone and will all be i conference.