SIP Remote Worker

Posted Posted in IP Office

With SIP remote worker, there a re a few things that need to be done, prior to anything working. If using TLS, you need a certificate (Here we created a 3rd party certificate for IP Office).

Once the certificate is set, you need some settings in the IP Office.  Once those are set, your 46xxsettings.txt file should auto-generate.

Here are the settings for the IP Office:

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Short Codes Explained

Posted Posted in IP Office

Sometimes IP Office Short Codes can be a little tough to understand.  Lets dissect them for a minute.

The IP Office uses short codes to match the number dialed to an action. The number dialed or part of the number dialed, can be used as parameter for the feature.

The following types of short code applied to on-switch dialing. The result may be an action to be performed by the IP Office, a change to the user’s settings or a number to be dialed. The order below is the order of priority in which they are used when applied to user dialing.

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My IP Office system is not on a network. How do I connect & log in?

Posted Posted in IP Office

If your IP Office is not on a network and you wish to log in and connect to your IP Office system follow the steps below:

  • Connect an Ethernet cable to the LAN or the WAN(LAN2) Port, and to a stand-alone PC. The ports are located at the back of the IP Office System.
  • Ensure the PC is DHCP enabled.
  • Double click on the IP Office Manager icon on your PC’s desktop or click on Start > All Programs > IP Office > Manager.
  • When opening IP Office Manager it will check for the IP Office System. If the PC doesn’t locate the IP Office system, leave the TCP Discovery default IP address as 255.255.255.255 and click the Refresh button.
    Important note:
    The WAN (LAN2) default IP address is 192.168.43.1
    The LAN (LAN1) default IP address is 192.168.42.1
  • If a Windows Security Alert appears, select Unblock to allow the program to run.
  • If the manager locates an IP Office system, tick the box next to the default IP address and click Ok. This will open the configuration log on page.
  • Enter the Administrative Server username and password and click Ok to access the system’s configuration.
    Note: the default Username and Password is Administrator.
  • The IP Office configuration will now load and you can make any necessary changes.
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