Changing Auto Attendant Greetings in Voicemail Pro – Easy Way

Posted Posted in IP Office

Avaya IP Office manuals are awesome, in that there are lots of them.  But sometimes the simple things, are the hardest to do.  With Voicemail Pro, there is no default way to modify a greeting for an Auto Attendant or Queue greeting.  So, first we will run through a quick and easy way to modify greetings.

As you can see in the below illustration, you just need to create a menu action, and add selector codes for whichever amount of greetings you want to modify.  Here we have a fairly simple install, a Day greeting, Night Greeting and a single Queue greeting.

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