Passwords can be reset to default values via the RS232 (DTE) Maintenance port on the back of the IP Office.
DTE Port Settings:
- Access to the DTE port requires a (straight) serial cable between your PC/Laptop and the IP Office.
- Configure PuTTY, HyperTerminal, etc, for serial as follows: 38,400 – 8 – N – 1 – None – VT100
Enter the following commands (in bold) when the IPOffice is running normally. (Do no press ESC during startup!):
Press ESC key... at OK at-securityresetall Enter "00E007092AD5" to continue (the LAN1 port MAC address is displayed) 00E007092AD5 (enter the number displayed above) OK at-debug Tue 25/2/2014 14:50:48, Hello>reboot
Note: You can reboot the IP Office either from at-debug or the Manager program – Advanced menu.
After the system reboots, you should be able to login with the default passwords.
Default Service Users:
|Administrator||Administrator||These are the default accounts used for system configuration using the IP Office Manager application.||Administrator, Customer Admin, System Status Group.|
|Manager||Manager||Customer Admin, Manager, System Status.|
|Operator||Operator||Customer Admin, Operator, System Status.|
|EnhTcpaService||EnhTcpaPwd1||This account is used for one-X Portal for IP Office connections to the system.||TCPA Group.|
|SCN_Admin||This account is used for multiple system configuration using the Small Community Network Management features.||Administrator Group, System Status Group.|
|IPDECTService||This account is used for DECT R4 system provisioning via an IP DECT trunk.||IPDECT Group.|
|SMGRB5800Admin||SMGRB5800Admin||This account is used for web based configuration services.||SGMR Admin|
|security||securitypwd||This account is used for creating service Users thru the Manager > Security settings.||Maintainer|