Remote Hot Desking

IP Office Remote Hot Desking

IP Office Remote Hot Desking is the ability for a user to Hot Desk to other locations within the Small Community Network. Available on IP Office digital, analog and IP phones, a user can make and receive calls from any office as if using the phone on their own desk. This leads to single number usage, improved mobility and easy access to familiar features.

With IP Office Remote Hot Desking, the user has access to the centralized system and personal directory as well as their call log (1400, 1600, 9600 Series and T3 phones only) – a useful feature for consultants, managers, lawyers working on different offices on different days. IP Office supports remote hot desking between IP Office systems within a Small Community Network (SCN). The system on which the user configured is termed their ‘home’ IP Office, all other systems are ‘remote’ IP Offices. No additional licenses are required to support Remote Hot Desking other than the Voice Networking license on each IP500 within the SCN.

IP Office Remote Hot Desking in use

  • When a user logs in to a remote IP Office system, all their user settings are transferred to that system.
  • The user’s incoming calls are rerouted across the SCN.
  • The user’s outgoing calls use the settings of the remote IP Office.

In some scenarios a hot desking user logged on at a remote system will want to dial a number using the system short codes of another system. This can be done using either short codes with the Break Out feature or a programmable button set to Break Out. This feature can be used by any user within the Small Community Advanced Network but is of significant use to remote hot deskers.