Hot Transfer

IP Office Hot Transfer

IP Office Hot transfer is the ability to transfer a call without personally answering the call. A user can perform a Hot Transfer via a PC application, for example, Phone Manager. This will display information regarding the caller, which may assist the user to decide who to pass the call on to. The extension receiving the transferred call will be informed, via Caller Display, where the call was transferred from and pass on any available information regarding the original caller.