Essential Edition

IP Office Essential Edition

The IP Office Essential Edition is the foundation upon which to build your IP Office solution. Providing the necessary call handling and routing functionality for IP Office, Essential Edition helps ensure small businesses have the communications tools they need to operate effectively and efficiently.

IP Office Essential Edition includes all the essentials: caller ID, dial-by-name, automated attendants, conferencing, voicemail, and more. Essential Edition provides the “must haves” small businesses need to enhance their communications with customers and colleagues and streamline their operations

Automated Auto Attendants

Program up to 40 automated attendants (maximum 4 simultaneous calls) to handle almost any customer situation. Customize caller greetings so key clients receive a personal message and are routed directly to the most appropriate person or team.

Dial By Name

Callers can easily reach the person they want to connect with by simply typing the name on the phone keypad.


A range of choices that enable staff to stay connected regardless of where they are. Retrieve voicemail messages from the keypad on any telephone, through the context-sensitive display on an Avaya phone, or via email (voicemail messages show up just like an email).

Low bills

IP Office helps reduce mobile phone and long-distance charges by routing calls through the system and over broadband links.


No moving parts, and for businesses with more than one location, IP Office delivers continuous operation. In a power outage, IP phones automatically failover to another location, retaining full communications capabilities.

Free Conferencing

IP Office makes conferencing affordable and practical by providing two built-in, 64-party conference bridges.

Centralized administration

IP Office enables remote management and administration from a central location. No need to have an administrator at every site. With advanced diagnostics, IP Office proactively identifies potential problems before they cause an outage or business disruption.