Dial By Name

IP Office Dial By Name

IP Office includes a Dial Name feature for making internal and external calls. It allows users to make calls by dialing the name on their telephone keypad and making a selection from the displayed matches or dialing further characters to improve the match. When used to make internal calls, the name matches are based on the User Names and Full Names programmed into the system. If a user has a Full Name programmed then that takes precedence over their User Name.

When used to make external calls, the name matches are based on entries in the IP Office Directory. Within a Small Community Network, remote User Names, Full Names and Group Names are shared and thus are available for the Dial By Name feature. Directories are not shared within a the Small Community Network, so only the Directory of the user’s local IP Office is available.