Dial Ahead

IP Office Dial Ahead

The IP Office dial ahead facility enables a user, when connected to a call, to establish the status of another extension without having to place the original caller on hold. The user can see whether the extension is free, busy, unobtainable or on divert (the divert destination is also shown). IP Office dial ahead enables a user/operator to try several extensions very swiftly without interrupting the call and to then inform the caller in advance as to where they are being transferred to.