Centralized System & Personal Directory

IP Office Directory

IP Office has 2 directories to store contacts: a centralised system directory and a personal directory.

IP Office System Directory

The IP Office Centralized System Directory is a list of up to 5000 numbers and associated names stored centrally in the system. A directory entry can be used to label an incoming call on a caller display telephone or on a PC application. The Centralized System Directory also gives a system wide list of frequently used numbers for speed dialing via one-X Portal for IP Office, Phone Manager or a feature phone with a suitable display. For example “Head Office” can be displayed when a known Caller ID is received. A user can also select “Head Office” in one-X Portal for IP Office, or the Directory List in Phone Manager, or on the display phone Directory to speed dial this number.

  • External directory entries can be obtained from up to three different sources for each IP Office:
  • Locally stored in the IP Office configuration. Created and edited using IP Office Manager or by selected 1600, T3 or one-X Portal for IP Office users.
  • Temporary entries imported at regular intervals from an LDAP server.
  • Temporary entries imported at regular intervals by HTTP from another IP Office. This allows the directory entries on one IP Office to be shared by other IP Offices as a centralized system directory for an SCN.
  • The total maximum number of entries is 5000 with entries in the IP Office configuration taking priority over temporary imported entries.

IP Office Personal Directory

The IP Office Personal Directory is a list of up to 100 numbers and associated names stored centrally in the system for a specific user. A directory entry can be used to label an incoming call on a caller display telephone or on a PC application. The directory also gives a system wide list of frequently used numbers for speed dialing via one-X Portal for IP Office, Phone Manager or a feature phone with a suitable display. For example “Mr Smith” can be displayed when a known Caller ID is received. A user can also select “Mr Smith” in the Directory List in Phone Manager, one-X Portal for IP Office or on a display phone to speed dial this number.

  • The personal directory capability allows up to 100 entries per telephony user. The system limit is:
  • 10800 for IP Office 500 and IP Office 500 V2.
  • 3600 for IP Office 412.
  • 1900 for IP Office 406 V2.
  • All entries may be added, deleted or modified by Manager, one-X Portal for IP Office, a telephone, or an external service.
  • The personal directory data is sent/updated whenever the user is logged in a SCN.