Most IP Office control units are available in A-Law and μ-Law models. Typically μ-Law models are supplied to North American locales, A-Law models are supplied to the rest of the world. In addition to the using different default for digital lines and phone, A-Law and μ-Law models support different default short codes. The following table lists the default system short codes present in IP Office Release 5+ system’s configuration.
Short Code | Telephone Number |
Feature | A-Law | μ-Law |
---|---|---|---|---|
*00 | Blank | Cancel All Forwarding | ![]() |
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*01 | Blank | Forward Unconditional On | ![]() |
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*02 | Blank | Forward Unconditional Off | ![]() |
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*03 | Blank | Forward ON Busy On | ![]() |
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*04 | Blank | Forward ON Busy Off | ![]() |
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*05 | Blank | Forward ON No Answer On | ![]() |
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*06 | Blank | Forward ON No Answer Off | ![]() |
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*07*N# | N | Forward Number | ![]() |
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*08 | Blank | Do Not Disturb On | ![]() |
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*09 | Blank | Do Not Disturb Off | ![]() |
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*10*N# | N | Do Not Disturb Exception Add | ![]() |
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*11*N# | N | Do Not Disturb Exception Del | ![]() |
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*12*N# | N | Follow Me Here | ![]() |
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*13*N# | N | Follow Me Here Cancel | ![]() |
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*14*N# | N | Follow Me To | ![]() |
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*15 | Blank | Call Waiting On | ![]() |
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*16 | Blank | Call Waiting Off | ![]() |
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*17 | ?U | Voicemail Collect | ![]() |
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*18 | Blank | Voicemail On | ![]() |
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*19 | Blank | Voicemail Off | ![]() |
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*20*N# | N | Set Hunt Group Night Service | ![]() |
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*21*N# | N | Clear Hunt Group Night Service | ![]() |
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*22*N# | N | Suspend Call | ![]() |
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*23*N# | N | Resume Call | ![]() |
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*24*N# | N | Hold Call | ![]() |
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*25*N# | N | Retrieve Call | ![]() |
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*26 | Clear CW | ![]() |
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*27*N# | N | Hold CW | ![]() |
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*28*N# | N | Suspend CW | ![]() |
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*29 | Blank | Toggle Calls | ![]() |
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*30 | Blank | Call Pickup Any | ![]() |
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*31 | Blank | Call Pickup Group | ![]() |
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*32*N# | N | Call Pickup Extn | ![]() |
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*33*N# | N | Call Queue | ![]() |
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*34N; | N | Hold Music | ![]() |
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*35*N# | N | Extn Login | ![]() |
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*36 | Blank | Extn Logout | ![]() |
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*37*N# | N | Park Call | ![]() |
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*38*N# | N | Unpark Call | ![]() |
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*39 | 1 | Relay On | ![]() |
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*40 | 1 | Relay Off | ![]() |
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*41 | 1 | Relay Pulse | ![]() |
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*42 | 2 | Relay On | ![]() |
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*43 | 2 | Relay Off | ![]() |
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*44 | 2 | Relay Pulse | ![]() |
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*45*N# | N | Acquire Call | ![]() |
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*46 | Blank | Acquire Call | ![]() |
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*47 | Blank | Conference Add | ![]() |
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*48 | Blank | Voicemail Ringback On | ![]() |
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*49 | Blank | Voicemail Ringback Off | ![]() |
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*50 | Blank | Forward Huntgroup On | ![]() |
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*51 | Blank | Forward Huntgroup Off | ![]() |
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*52 | Blank | Cancel or Deny | ![]() |
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*53*N# | N | Call Pickup Members | ![]() |
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*57*N# | N | Forward On Busy Number | ![]() |
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*70 | Blank | Call Waiting Suspend | ![]() |
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*70*N# | N | Dial Physical Extn By Number | ![]() |
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*71*N# | N | Dial Physical Extn By ID | ![]() |
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*9000* | “MAINTENANCE” | Relay On | ![]() |
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*91N; | N”.1″ | Record Message | ![]() |
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*92N; | N”.2″ | Record Message | ![]() |
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9N | N | Dial | ![]() |
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? | . | Dial | ![]() |
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Notes:
N – Match Any Digits
Matches any dialed digits (including none). The Dial Delay Time or a following matching character is used to resolve when dialing is complete.
? – Default Match
This character can be used on its own to create a short code match in the absence of any other short code match.
U – User Name
Replace with the User Name of the dialing user. Used with voicemail.
. – Dialed Digits
Replace with the full set of dialed digits that triggered the short code match.
Additional short codes of the form *DSSN, *SDN, *SKN, these are used by the IP Office system for internal functions and should not be removed or altered. Short codes *#N and **N may also visible, these are used for ISDN functions in Scandinavian locales.
For IP Office 4.2+, the default *34 short code for music on hold has changed to *34N;.
Default auto attendant short codes of the form *81XX, *82XX, *83XX and *84XX are only added when an Embedded Voicemail auto attendant is added to the IP Office’s configuration.