A hunt group is a collection of users, typically users handling similar types of calls, for example a sales department. An incoming caller wishing to speak to someone in a group can call one number and the call can be answered by any number of extensions that are members of the hunt group.
- One extension at a time sequentially, always starting at the top of the list.
- All extensions in the hunt group simultaneously.
- Start with the extension in the list immediately following the extension that answered the last hunt group call.
- Longest Waiting
- Start with the extension that has been free for the longest time period.