Xima VRTX recording on Avaya IP Office

Xima released a new device a while ago, the VRTX.
The VRTX is used for recording calls on a SIP trunk or an E1/T1.
On the front there are two ports, one from the router (SIP) or ISDN Modem and the second for the IPOffice.

VRTX_Front

On the back there is an USB mini connector to connect the VRTX to a PC or server running Xima Chronicall.

VRTX_Back

The VRTX requires that Xima Chronicall is installed, see http://www.ipofficeassistance.com/installing-xima-chronicall/
Also required is the recording library license and a license per channel.
If you want to record 10 calls at the same time then 10 channels are needed.

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Installing E129 On IP Office

So, you have a new E129, now what? As long as you are running 9.0.3, you can use it…..If just 1 phone, I have found that the web interface is easy to configure. I left the phone on DHCP, but once the phone was up, I found the IP address, and set up the credentials in the web administration.

First we need to set an account in the IP Office.

First, lets go to the System tab, then “LAN1>VoIP”. We just need to make sure that the “SIP Registrar Enable” is checked.

e129_1 copy

Now we will add the user. Go to Users, and add a new user. I called mine “SIPe”, and gave it an extension of 459. Then Go to the Telephony tab and enter a Login Code.

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SIP Flowroute to IP Office R5

SIP Trunking between Avaya IP Office R5 and Flowroute by
Kyle L Holladay, Sr R.I.P

In this example we will configure a SIP trunk between the Avaya IP Office and Flowroute using registration on LAN1 behind a firewall/NAT. Alternative configurations would include a static public IP or static IP behind a NAT/Firewall which will not be covered in this document.

NOTE: Flowroute claims T.38 version 0 support as of May 2009 however I have not been able to successfully negotiate any T.38 traffic at this point using version 0 at 9600bps and IP Office EI version 5.0 due to a requirement by Flowroute of information in the INVITE that the IP Office does not currently support. Thus far Flowroute’s technical support has been responsive and helpful. The call quality has been fantastic, far beyond what I have come to expect from other ITSP (over the Internet SIP providers).

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SIP Flowroute to IP Office R9

SIP Trunking between Avaya IP Office R9 and Flowroute by
Kyle L Holladay, Sr R.I.P

In this example we will configure a SIP trunk between the Avaya IP Office and Flowroute using registration on LAN1 behind a firewall/NAT. Alternative configurations would include a static public IP or static IP behind a NAT/Firewall which will not be covered in this document.

 

NOTE: Flowroute claims T.38 version 0 support as of May 2009 however I have not been able to successfully negotiate any T.38 at this point, using version 0 at 9600bps and IP Office EI version 5.0 due to a requirement by Flowroute of information in the INVITE that the IP Office does not currently support. Thus far Flowroute’s technical support has been responsive and helpful. The call quality has been fantastic, far beyond what I have come to expect from other ITSP (over the Internet SIP providers).

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Set Up SIP trunk with Les.net on IP Office

Setting up a SIP trunk between the IP Office and Les.net (Compliments of Kyle L Holladay Sr.,  R.I.P.)

In this example we will configure a SIP trunk between the Avaya IP Office and LES.net using a static IP address assigned to LAN1 behind a firewall/NAT. Alternative configurations would include registration which is supported by LES.net for users with a dynamic IP addresses or you could assign a public IP to the IP Office on LAN2 outside of your firewall/NAT.

 

First we need to obtain the IP address of the LES.net SIP server. Because the IP Office does not use DNS to resolve the name of the SIP server you will want to use PING on your PC to resolve this name. From your computer enter ping did.voip.les.net from the command line (CMD) and make note of the IP address that is returned. From this point on we will use 64.34.181.47 to refer to the LES.net SIP server.
Use CMD to ping did.voip.les.net

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Sip Trunk from Asterisk to IP Office

Occasionally we hear people that want to connect an Asterisk to an IP Office.  The below submission was compliments of Tek-Tips.com

IP Office setup:

1) Create a new SIP Trunk (SIP Licenses are required for this)
2) The only thing you fill in here is the IP address of Asterisks/TrixBox. Please note that this config is done anonymously, so I assume the two machines are either on the same LAN or connected securely via a VPN, I would not recommenced this setup if you are doing this over the internet.

ITSP Domain:
IPSP IP : Asterisks IP
Prim Auth / Pass:
Eveything Else:

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