Comparison of IP SoftPhone and Avaya Communicator

With  the release of IP Office 9.1, the IP SoftPhone (Re-branded Counterpath Xlite) is no longer supported.  The replacement, is a more clean interface, but we do lose some features.  No video, no programmable buttons, etc.

See below table for a side by side comparison.

 

Features

9.0 – IP Office Softphone 9.1 – Avaya Communicator
Windows XP Support Y N
Windows 7 Support Y Y
Windows 8, 8.1 Support N Y
Compliance to RFC 3261 SIP standard Y Y
Support for DTMF (RFC 2833, inband DTMF or SIP INFO messages). Y Y
Support for Secure SIP (TLS) N Y
Support for Secure Media (SRTP) N Y
Support for the following audio codecs: G.711, G.729a, G.722 Y Y
Support for H.264 Video codec Y Y
Support for firewall traversal – Remote worker N Y
Automatic detection and configuration of audio and video devices Y Y
Acoustic echo cancellation, automatic gain control, voice activity detection Y Y
Provisioning/licensing from IP Office Y Y
Simultaneous User Support N Y
Call display & Message Waiting Indicator (MWI) Y Y
Speakerphone and Mute Y Y
Redial, Hold, Do Not Disturb Y Y
Call history – list of received, missed, and dialed calls Y Y
Call forward Y N
Call transfer Y Y
Six-party ad-hoc audio conferencing Y Y
Ad-hoc conferencing with IP Office Limits N Y
Six-party ad-hoc video conferencing Y N
Meetme Audio Conference   Controls N Y
Single Party Point to Point Video Y Y
Support for several languages in addition to English: French, German, Italian, Portuguese, and Spanish. Y Y
Contact list containing the individual user’s contacts Y Y
Directory containing names from central and personal IP Office directory Y Y
The Softphone includes an icon to indicate your presence. Including DND Y Y
Instant Messaging Y Y
Auto Answer Y Y
Password change handling N Y
Web Collaboration Integration N Y

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