Most IP Office control units are available in A-Law and μ-Law models. Typically μ-Law models are supplied to North American locales, A-Law models are supplied to the rest of the world. In addition to the using different default for digital lines and phone, A-Law and μ-Law models support different default short codes. The following table lists the default system short codes present in IP Office Release 5+ system’s configuration.
| Short Code | Telephone Number |
Feature | A-Law | μ-Law |
|---|---|---|---|---|
| *00 | Blank | Cancel All Forwarding |  |
|
| *01 | Blank | Forward Unconditional On | |
|
| *02 | Blank | Forward Unconditional Off | |
|
| *03 | Blank | Forward ON Busy On | |
|
| *04 | Blank | Forward ON Busy Off | |
|
| *05 | Blank | Forward ON No Answer On | |
|
| *06 | Blank | Forward ON No Answer Off | |
|
| *07*N# | N | Forward Number | |
|
| *08 | Blank | Do Not Disturb On | |
|
| *09 | Blank | Do Not Disturb Off | |
|
| *10*N# | N | Do Not Disturb Exception Add | |
|
| *11*N# | N | Do Not Disturb Exception Del | |
|
| *12*N# | N | Follow Me Here | |
|
| *13*N# | N | Follow Me Here Cancel | |
|
| *14*N# | N | Follow Me To | |
|
| *15 | Blank | Call Waiting On | |
|
| *16 | Blank | Call Waiting Off | |
|
| *17 | ?U | Voicemail Collect | |
|
| *18 | Blank | Voicemail On | |
|
| *19 | Blank | Voicemail Off | |
|
| *20*N# | N | Set Hunt Group Night Service | |
|
| *21*N# | N | Clear Hunt Group Night Service | |
|
| *22*N# | N | Suspend Call | |
 |
| *23*N# | N | Resume Call | |
|
| *24*N# | N | Hold Call | |
|
| *25*N# | N | Retrieve Call | |
|
| *26 | Clear CW | |
|
|
| *27*N# | N | Hold CW | |
|
| *28*N# | N | Suspend CW | |
|
| *29 | Blank | Toggle Calls | |
|
| *30 | Blank | Call Pickup Any | |
|
| *31 | Blank | Call Pickup Group | |
|
| *32*N# | N | Call Pickup Extn | |
|
| *33*N# | N | Call Queue | |
|
| *34N; | N | Hold Music | |
|
| *35*N# | N | Extn Login | |
|
| *36 | Blank | Extn Logout | |
|
| *37*N# | N | Park Call | |
|
| *38*N# | N | Unpark Call | |
|
| *39 | 1 | Relay On | |
|
| *40 | 1 | Relay Off | |
|
| *41 | 1 | Relay Pulse | |
|
| *42 | 2 | Relay On | |
|
| *43 | 2 | Relay Off | |
|
| *44 | 2 | Relay Pulse | |
|
| *45*N# | N | Acquire Call | |
|
| *46 | Blank | Acquire Call | |
|
| *47 | Blank | Conference Add | |
|
| *48 | Blank | Voicemail Ringback On | |
|
| *49 | Blank | Voicemail Ringback Off | |
|
| *50 | Blank | Forward Huntgroup On | |
|
| *51 | Blank | Forward Huntgroup Off | |
|
| *52 | Blank | Cancel or Deny | |
|
| *53*N# | N | Call Pickup Members | |
|
| *57*N# | N | Forward On Busy Number | |
|
| *70 | Blank | Call Waiting Suspend | |
|
| *70*N# | N | Dial Physical Extn By Number | |
|
| *71*N# | N | Dial Physical Extn By ID | |
|
| *9000* | “MAINTENANCE” | Relay On | |
|
| *91N; | N”.1″ | Record Message | |
|
| *92N; | N”.2″ | Record Message | |
|
| 9N | N | Dial | |
|
| ? | . | Dial | |
|
Notes:
N – Match Any Digits
Matches any dialed digits (including none). The Dial Delay Time or a following matching character is used to resolve when dialing is complete.
? – Default Match
This character can be used on its own to create a short code match in the absence of any other short code match.
U – User Name
Replace with the User Name of the dialing user. Used with voicemail.
. – Dialed Digits
Replace with the full set of dialed digits that triggered the short code match.
Additional short codes of the form *DSSN, *SDN, *SKN, these are used by the IP Office system for internal functions and should not be removed or altered. Short codes *#N and **N may also visible, these are used for ISDN functions in Scandinavian locales.
For IP Office 4.2+, the default *34 short code for music on hold has changed to *34N;.
Default auto attendant short codes of the form *81XX, *82XX, *83XX and *84XX are only added when an Embedded Voicemail auto attendant is added to the IP Office’s configuration.
