How to change the time and Date in Merlin Mail?

Merlin Mail

The Merlin Mail runs on a separate clock from the Legend, Magix or Merlin II switch. The Mail’s clock determines what time and date are recorded on voice messages left in mailboxes. The system stamps each message with the date and time. The subscriber can obtain that information by listening to the message header. The clock also determines what times the day and/or night message will play on the Auto Attendant if the mail system controls the opening/closing schedule for the business phone system. If the time is several minutes off, or the system loses power, the date and time will need to be reset.

Considerations:

  • The default date and time is: Mon. Jan.1, 1980. time 00:00 midnight.
  • If this is a Merlin Mail R1-R3.04 or Merlin Mail Multi-Lingual, You will need to follow a specific formula to determine what date to enter for the Mail system to operate properly.  Please view this Date Determination Table.

To modify/update the System Date and Time for Merlin Mail Release 1 and 2:

  1. Dial into voice mail.
  2. Dial System Administrator’s extension number and # (default is 9997).
  3. Dial the System Administrator’s password and #.
  4. Dial 9 for the Administration menu.
  5. Dial 2 for the Schedule.
  6. Dial 1 to Update the System Date and Time.
  7. Dial in the current date as mmddyy using only two digits for the month, date, and year.
  • Press *# to confirm the date.
  • Press 1 to re-enter.
  1. Dial in the current time, using the 24-hr, or military time mode as hhmm.
  2. Dial a 1 for AM, or 2 for PM.
  • Press *# to confirm the time.
  • Press 1 to re-enter.
  1. Dial **9 to exit the voice mail system.

To modify/update the System Date and Time for Merlin Mail Release 3:

  1. Dial into voice mail.
  2. Dial System Administrator’s extension number and # (default is 9997).
  3. Dial the first System Administrator’s password and #.
  4. Dial 9 for the Administration menu.
  5. Dial the second System Administrator’s password and #.
  6. Dial 2 for the Schedule.
  7. Dial 1 to Update the System Date and Time.
  8. Dial in the current date as mmddyy using only two digits for the month, date, and year.
  • Press *# to confirm the date.
  • Press 1 to re-enter.
  1. Dial in the current time, using the 24-hr, or military time mode as hhmm.
  2. Dial a 1 for AM, or 2 for PM.
  • Press *# to confirm the time.
  • Press 1 to re-enter.
  1. Dial **9 to exit the voice mail system.
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Posted in Merlin Legend/Magix.