You can hold one or more calls.
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The held call still occupies the appearance button on which it was made or answered. A fast flashing green lamp is used to indicate held calls.
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The caller hears music on hold. If your system does not have music on hold available, the caller hear double beep tones every few seconds.
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If you have more than one held call, or one held call and a connected call, pressing the Conf soft key starts a conference between yourself and the calls.
Holding a call and parking a call are two similar actions. The table below summarizes the main differences between parking a call and holding a call.
| When used to park or hold a call… | Hold | Park |
|---|---|---|
| … the call occupies an appearance button. | Yes | No |
| … the caller hears music on hold if available. | Yes | Yes |
| … the call can be retrieved by other users dialing a short code. | No | Yes |
| … the call recalls you automatically if your phone is idle. | Yes | Yes |
| … can be used with conference calls. | Yes | Yes |
| … can be used to start or add calls to a conference. | No | No |
| … the call is assigned a unique ID. | No | Yes |