Change Auto Attendant Greeting on Standalone Partner Mail.

Posted Posted in Partner

If you do not know which voicemail you have, click here.

Partner Mail R1.5 – R1.9

Auto Attendant Greetings

These are the greetings first played when the Auto Attendant answers a call, depending on whether the Partner system is in day or night mode.  These greetings are in the format, “Thank you for calling XYZ company:,  immediately followed by the Auto Attendant Main Menu Script.  Also instruct the caller to dial 1 if the Touchtone Gate is turned on.  If the Touchtone Gate is turned on, calls will be sent to the General Mailbox unless the caller dials 1 instead of playing the Auto Attendant Main Menu Script.  Changes to the Auto Attendant Greetings are made as follows:

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Connect Voysys to Merlin 1030/3070

Posted Posted in Merlin Legend/Magix, Voysys Voicemail

Quick Reference Guide

Voysys on Merlin 1030/3070

1-Please read the Voysys System Reference manual in its entirety before installing a Voysys for the first time.

2-Verify that there are enough available station and line ports on the Merlin 1030/3070 system to make the required connections to the Voysys. Additional station and/or line boards may be necessary in order to install the Voysys.

3-Make all necessary programming changes to the Merlin 1030/3070 system before connecting to the Voysys.

4-The Voysys emulates a Merlin 1030/3070 attendant position. Stations 11, 12, 13, and 14 must be used to connect to the four Voysys emulation jacks. The switches on the Merlin 1030/3070 processor for these four stations must be set to attendant for proper operation of the Voysys. Changing the position of any of these switches requires a reboot of the Merlin 1030/3070 system. Make these changes before powering on the Voysys.

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Spirit 1224/2448 programming

Posted Posted in Spirit

Quick Reference Guide Spirit 1224/2448 System Customization

Administration – At extension 10 (24-button phone only) press INTERCOM, press SPEAKER, dial *92448. Install the administration overlay. All of the following procedures are done while in Administration. The numbers in parentheses after the program heading are the factory default values. Light patterns indicate current settings: 1=Off, 2=On, 3=Slow flash, 4=Wink

System Customization – Dial 1, customize a feature below

Automatic Privacy (2)                                         Toll Call Check (1)
Press FEATURE                                                      Press FEATURE
Dial 1                                                                   Dial 2
1=Off, 2=On                                                        1=required, 2=not required
Held Call Reminder (1)                                       Line Type (2)
Press FEATURE                                                     Press FEATURE
Dial 3                                                                  Dial 4
0=No reminder, 1=1 min, 2=2 mins,                     Press line button(s)
3=3 mins, 4=4 mins                                            1=Unavail 2=Outside 3=PBX

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